Gopows Quality Chart

Customer Service Monday to Friday:

Gopows Customer Relationship agents are available from Monday to Friday. We usually answer all your requests in less than 24 hours! You can contact us by email at We are always at your disposal to advise you and to answer your questions!

Free delivery :

How do I get free shipping?

It's very simple, delivery is free worldwide!

Can I get free delivery even if I do not live in Hong Kong ?

Of course ! Gopows offers free shipping to more than 150 countries!

Satisfied or refunded :

Our product does not suit you? No problem ! Gopows reimburses you!

Within 14 days from the date of receipt of your order, you can return your item if you have not used it. You have the choice between exchange or refund.

Protection and security buyer:

To ensure your security during online transactions, our site is provided with SSL encryption. We offer PayPal Express and Stripe as payment solution. We accept payments via Credit Card(Visa, Master and Amex). No PayPal account is required to pay with PayPal Express! You can pay as a single guest, or by using your PayPal account if you already have one.

What are the other payment methods offered by Gopows ?

We also accept payments by bank transfer. Please contact our Customer Service Department via email so that our customer service guide you step by step in this process!

Custom service:

Are you a private individual, a hotel or health professional, a wholesaler, a reseller,  and would like to offer our cosmetics to your customers ? No problem ! Because the needs and desires of each one are different, Gopows team is at your service and will propose you a tailor made solution.